All appointments require a $100 deposit to secure a booking. This deposit will be deducted from the total cost of your session due on the day of your appointment. Deposits can be processed by credit card or e-transfer and are non-refundable, but transferable to reschedule an appointment. All services provided are strictly non-refundable.
7 days of advance notice is required to reschedule an appointment or the deposit will be forfeited.
The deposit will be forfeited if the client fails to show up to their appointment or cancels without providing an advance notice of a minimum of 7 days.
For new appointments, it is your responsibility to book and to keep your complimentary touch-up appointment 6-8 weeks after your initial procedure. Free touch-ups are booked right after your initial session. We do not send appointment reminders. One free touch-up appointment is included and expires at exactly 8 weeks from your initial procedure. All touch-ups booked after the expiration date will be charged at regular touch-up prices. Rescheduling of touch-ups may not be possible. If your free touch-up session is missed or cancelled by you for any reason, regular touch-up fee(s) must apply to rebook. Some clients may need more than one touch up session to obtain desired results! Any additional follow up/touch up appointments will be charged at the regular touch-up price.
Cash and all major credit cards are accepted (VISA, MasterCard, AMEX). Please note that a processing fee of 3% of the final total will be added on top of all credit card transactions. Debit cards are not accepted.
There are no refunds of any kind for any service. Payment compensates the artist for her time, skills, knowledge, materials, and effort. Unideal retention/outcomes do not warrant a refund of any kind.
BE NICE & BE KIND
Any rude and/or unreasonable behaviour will not be tolerated. The artist has the right to refuse service and/or discontinue communication and relationship with any client at any time for any unacceptable behaviour. Be nice 🙂